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Shipping/Payment/Return & Exchange Policy
All Art & Stationery products from A. K. Fielding and Trehan's Treasures Studio come with a 100% satisfaction guarantee. If you decide not to keep your purchase for any reason whatsoever, you may return it in its original condition within 14 days and you will be reimbursed for the full value of the painting or stationery item, less shipping costs and any deposits made on commissioned work. *
Payments must clear within 3 business days. If the payment doesn’t clear, we will cancel the order.
In the unlikely case that damage occurs during shipment, please return the entire package in order to receive a full refund or process an exchange. If damage occurs during delivery, we will be happy to try and attempt to recreate the original piece. However, many of our pieces are one of a kind and recreating may not be possible.
Preferred Shipping Provider is USPS First Class. We ship only within the USA.
Shipping occurs Monday – Friday.
Payment must be cleared prior to shipping. NO EXCEPTIONS.
Process time is 3 business days from the date payment is cleared.
*For commissioned pieces, please refer to the specific terms of the contract.
Acceptable Forms of Payment: Cash, Check, & Paypal.